Complexity Theory, Forecasting, and the Nature of Work

Tom Hoyland, Agile and DevOps Lead, Sky Betting and Gaming, talks about diving into the world of Complexity Theory and how teams have been using it to understand the nature of work, increase confidence in forecasts and better manage risk. He demonstrates how to bring delivery frameworks, tools and professions together, all with real-world examples. You’ll see how Discovery and Delivery can be knitted together by asking better questions, respecting heuristics and promoting a culture of learning.

  • Why did that work take longer than expected?
  • What’s the best way to deliver this new thing we’ve got?
  • Why did that initiative sprout legs and run around?
Tom Hoyland

With a background in engineering, product development and service transformation, Tom gets under the bonnet of products, teams and organisations to understand what makes them tick and how they could be better. He’s led a range of agile, DevOps and digital transformations, providing coaching and consultancy to help organisations develop high performing resilient cultures that create innovative products and services.

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